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Frequently asked questions
Everything you need to know about MatchLab — paths, billing, the platform, and privacy.
Getting started
What is MatchLab?
Which path should I choose?
Do I need cricket knowledge to start?
How do I sign in? There's no password.
Plans & billing
Is there a free trial?
What's the difference between monthly and annual billing?
Can I cancel anytime?
How does academy billing work?
What payment methods do you accept?
The platform
What does a MatchLab session look like?
What is the Briefing Room?
What is the Library?
Does MatchLab use real match data?
Is MatchLab available on mobile?
What is Krithin?
Academies
What is an academy account?
How do I enroll analysts into an academy?
Can I mix individual and academy seats?
Privacy & security
What data does MatchLab collect?
Can I delete my account?
Is my session data private?
Still have questions?
Email us and we'll get back to you within one business day.
Contact us